1 hour ticket response
Our team of customer service technicians is dedicated to supplying swift answers to all your queries. We will examine your technical support ticket the minute it’s been delivered and will reply with a solution to your problem within maximum 60 minutes after the trouble ticket submission. Actually, our average trouble ticket response time is twenty minutes.
An Outstanding Customer Service
Each member of our customer service team has several years of experience in the Linux web hosting world and almost all of them have worked for us for at least 5 years. They are all eager to answer all your inquiries in the most professional way possible.
An Easy–to–Navigate Help Center Section
In the Online Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick suggestions on how you can use our services. You can find the answers to your inquiries in our F.A.Q. library, find more information in the web hosting account administration articles or watch our instructional video tutorials.