A 99.9% Server Uptime
We have set up our web hosting system using reliable hardware components and strongly tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on all our web hosting servers in order to ensure optimal security and stability. We have installed several denial–of–service protection tools in addition to powerful firewall programs to make sure our internal network is impenetrable and secure.
All Linux web hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s crucial to also build your own network architecture. This is the reason why we set up a custom internal network in each one of our data center facilities. Based on enterprise–grade Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transfer speeds and is also fully redundant.
This way you can enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, no matter which hosting service you have chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have done everything to curtail all potential risks with our cloud hosting plans and even though we provide top–notch tech support, there are situations when the customer is simply not content with what we offer. Or he has to upgrade to a more robust hosting service, like a virtual private server or even a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t satisfied, we will give you your money back.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a reply, you are aware of how irritating this can be, particularly when your website is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here and they will answer you in under an hour. And the best thing is that their average response time is just twenty minutes!