Many people who begin using their first hosting account, or change companies, often have inquiries in regard to how certain tasks are completed or stumble upon difficulties when setting up various things such as emails, site settings, and so on. That is why, a lot of companies have compiled documentation with the most frequently asked questions and problems in order to help their customers obtain info swiftly and easily. Consequently, the customer care team can concentrate on real issues that given clients may be facing, as the solution for the minor things will be available on the Internet and clients can easily resolve them without getting in touch with the technical support staff. Having thorough documentation is really important, especially for new users with no experience at all, because the web hosting service involves loads of functions and lots of individuals can get puzzled about what to do. A good knowledge base can both help you execute the procedures that you need and get to know how the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

If you get a web hosting account from our company, you’ll acquire access to our in-depth online help documentation where you will see info on pretty much everything associated with our web hosting services. The topics range from how to set up an email account on your mobile phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-grasp way and feature in-depth instructions on how to perform a particular task in your Hepsia hosting Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns online apps on your desktop PC. The whole archive of articles will be located in the Control Panel’s Help section, but those that are relevant to a given section can be accessed on the spot. Since we have included as many topics as possible, you will be able to get to know practically everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the comprehensive online help documentation that we have compiled for you. The articles themselves contain generic information on our services, informative guides about the separate functions that you can use, as well as troubleshooting instructions that can help you fix common issues that you might bump into. The topics that we have included encompass de facto everything, from basic things such as how to host a brand new domain in the account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available in the right corner of the page that you are on, while the whole article archive can be accessed through the dedicated Help section.